Your privacy.
Our responsibility.

What information do we collect?

When you contact The Frame Of Vision, request a quotation, discuss a project, or use our website, we may collect information that you voluntarily provide to us.

Personal information

• Full name
• Email address
• Phone or WhatsApp number
• Company or organisation name
• City, country or project location
• Service you are interested in
• Project requirements and shoot details
• Preferred date or timeframe
• Budget information, where voluntarily provided
• Any other information included in your enquiry

Technical information

We may also automatically receive limited technical information such as your IP address, browser type, device type, operating system, pages visited, referring website and basic website interaction information.

How we use your information.

We use information collected through our website and communications primarily to understand your needs, respond to enquiries and deliver our services.

• Responding to enquiries
• Understanding project requirements
• Preparing quotations and proposals
• Scheduling shoots and productions
• Providing and managing services
• Managing client relationships
• Improving our website and services
• Preventing spam, fraud and abuse
• Maintaining business records
• Complying with applicable legal requirements

Contact forms & enquiries.

When you submit a form on our website, the information you provide may be transmitted to and stored by us or by service providers that help us operate our website and communication systems.

We use enquiry information to contact you, understand your project, prepare proposals and coordinate potential or confirmed services.

Cookies & similar technologies.

Our website may use cookies and similar technologies to provide essential functionality, understand website traffic, improve user experience and analyse website performance.

Cookies may help us understand which pages are visited, how visitors interact with the website and whether our website features are functioning properly.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect parts of the website.

Who may receive your information?

We do not sell your personal information.

Where reasonably necessary, information may be shared with trusted service providers who help us operate our business.

• Website hosting providers
• Website maintenance and technology providers
• Email and communication providers
• Analytics providers
• Cloud-storage providers
• Business and accounting service providers
• Professional advisers
• Production partners where required for a project
• Government authorities where legally required

International data processing.

Because digital services and technology providers may operate across different countries, your information may sometimes be processed or stored outside India.

Where applicable, we take reasonable steps to ensure that such processing is carried out in accordance with applicable privacy and data-protection requirements.

Photography, video & client content.

As a photography and cinematography business, we may receive or create photographs, videos, audio recordings, brand materials, documents and other creative assets containing identifiable individuals.

The use of such content is governed by the applicable project agreement, service agreement, release, consent or other arrangement between The Frame Of Vision and the relevant client or individual.

Clients should not provide us with personal images, videos, documents or other materials unless they have the appropriate authority or permission to share them.

How long do we keep information?

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

This may include responding to enquiries, providing services, maintaining client relationships, keeping business records, resolving disputes and complying with applicable legal requirements.

When information is no longer reasonably required, we may delete, anonymise or securely dispose of it, subject to applicable legal and operational requirements.

Protecting your information.

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, misuse, alteration, disclosure, loss or destruction.

However, no internet transmission, website, electronic storage system or communication method can be guaranteed to be completely secure.

Your privacy rights.

Depending on applicable law and your location, you may have rights relating to your personal information.

• Request information about personal data we hold
• Request correction of inaccurate information
• Request deletion where legally applicable
• Withdraw consent where processing is based on consent
• Request information about data processing
• Raise a privacy-related complaint
• Exercise other rights available under applicable law

We may need to verify your identity before processing certain requests.

Third-party websites.

Our website may contain links to third-party websites, social-media platforms, video platforms, communication services or other external websites.

We do not control the privacy practices of third-party websites. Once you leave our website, the privacy policy and terms of the relevant third party may apply.

Changes to this policy.

We may update this Privacy Policy from time to time to reflect changes to our services, technology, data-processing practices, applicable laws or the third-party services we use.

When we update this policy, we will revise the "Last Updated" date displayed at the top of this page.

Questions about your privacy?

If you have questions, concerns, requests or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.